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authorDavid Barnes | Bitcoin Co. Ltd. <david.barnes@bitcoin.co.th>2015-07-17 22:47:24 +0700
committerbitcoindev <bitcoindev@gnusha.org>2015-07-17 15:47:34 +0000
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downloadpi-bitcoindev-5dec027fbc1eed117ca7fb58c2f43b5d8649a934.tar.gz
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Re: [bitcoin-dev] BIP0074 Draft (Dynamic Rate Lookup)
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+Date: Fri, 17 Jul 2015 22:47:24 +0700
+From: "David Barnes | Bitcoin Co. Ltd." <david.barnes@bitcoin.co.th>
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+To: Thomas Kerin <thomas.kerin@gmail.com>
+References: <55A867B9.202@bitcoin.co.th> <CAAmoQf113y=Xd9R+b5yS=d9yo5SAX8+Nrv3gQt-R7Jih0UBOBg@mail.gmail.com> <55A8C1EF.8050603@bitcoin.co.th>
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+Subject: Re: [bitcoin-dev] BIP0074 Draft (Dynamic Rate Lookup)
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+
+Thomas,
+
+Let me answer your questions below; but let me give you a little preface
+about how I envision the full cycle working.
+
+My company has setup a service here: https://coinpay.in.th/services/prin=
+t/
+The service will work as follows:
+
+- Merchants print out a QR code with address (and hopefully a DRL URL too=
+)
+- When customers wish to pay Bitcoin they scan the QR code pay the
+amount the merchant tells them (such as "This kebab is 235 Thai Baht")
+- Merchant / Staff instantly receive an SMS that payment is received
+
+But currently the customers wallet does not have DRL, so will not give
+the exact same exchange rate that we are giving the merchant, so that
+the amount the merchant receives will not be the exact 235 Thai Baht
+that they requested, but maybe 225, or 242.24 etc...as the customers is
+currently picking any exchange basically out of thin air.
+
+With this BIP it would allow the customer's wallet to know the exact
+rate that merchant is receiving, therefore when the merchant requests
+"235 Thai Baht" they actually receive exactly 235 Thai Baht.
+
+But why do this? Apps work fine; smart phones are fine, merchants are
+currently fine.
+In my experience (running a merchant service, and exchange in Thailand
+for 2 years and hosting 80+ Bitcoin meetup events) currently merchants
+are not fine. Almost everyone I meet at the meetups has been traveling
+around looking for places to pay Bitcoin, only to find that when the ask
+for the bill "the own (aka the only guy in the place interested in
+Bitcoin) is not here".
+
+Pushing the angle of trying to get the merchants to properly train their
+staff, or have a dedicated Bitcoin accepting phone/tablet is making
+almost no progress, so we can trying to tackle the problem from a
+different angle and come up with something that requires no training,
+and no owner (Bitcoin interested guy) to be there.
+
+But for it to work really seamlessly the merchant and customer need to
+be on the same page with regards to the exchange rating being used.
+
+And now to answer your questions:
+
+> (0) Stores don't usually have any control of their exchange rate.
+> Normally they rely on a service provider to do that, who decides the
+> Bitcoin amount. This by design side-steps customers being able to
+> enter a dollar amount (they get a BTC amount), or staff wondering how
+> much bitcoin to charge (because they enter a dollar amount).
+This BIP assumes that the staff do not have any app. They are just
+ringing up the customer in their standard POS and telling the customer
+the fiat amount they must pay.
+Also assumes that the merchant is going to be moving the coins to a
+service or exchange to convert so need to use the rates from that
+service/exchange.
+
+> (1) "A simpler way to accept payments would be for the merchant to
+> have a fixed QR code, and no app at all."
+>
+> But then, how do they know that a payment took place at all? Trust
+> that the buyers app isn't showing a screenshot with the stores
+> [static] address, that the buyer may know from a previous encounter?
+>
+In the service we are running there will be an SMS notification sent to
+the staff. There are also a number of services that provide SMS
+notification upon Bitcoin transactions to a specific address.
+But also in some cases they may just be willing to trust the customer;
+especially for small food items, or repeat customers etc...
+
+> (2) I suppose a DRP is required also provide historic access to
+> pricing data? I don't see any mention of this in the BIP, but it
+> appears necessary to allow the merchant to reconcile payments whenever
+> they get online.
+>
+> (This could be a service each DRP provides - "we'll log all
+> transactions to your stores offline address, and show you the supposed
+> value according to us at this time". Without something like this, the
+> merchant will end up using Blockchain.info who have their OWN exchange
+> rates, compounding the issue)
+>
+Yes the DRP may provide historical rates. Or in the case of our service
+an order is created in our system and rate is saved at the moment the
+unconfirmed Bitcoin transaction is received.
+But this is outside the scope of this BIP, which is simply to lookup the
+current spot rate the DRP is offering.
+
+> (3) You're certainly right that requesting dollar amounts from
+> customers leads to problems, but, assuming an offline store (no app,
+> or no Internet perhaps), how can they be certain that the payment went
+> through, or that it was paid at the correct amount?
+With our service the merchant will receive an SMS that payment is been
+completed, and the amount of the payment (in the fiat currency)
+But this is outside the scope of the actual BIP as the merchant is free
+to use whatever method they want to get notified of a payment.
+
+> I'm curious what use case you have that warrants such a setup? It
+> seems to lead to difficulties for the merchant:
+>
+> (i) identifying the origin of a payment.
+This is somewhat outside of the scope of the BIP, but within our service
+it would be quite easy for them to match up orders in our system with
+receipts from their POS seeing as an order is received in our system at
+the first moment the unconfirmed transaction appears. And with DRL it
+should match the exact fiat amount they requested.
+
+> (ii) identifying what payment went missing, from months ago.=20
+I'm unclear why a payment would go missing, unless you are referring to
+double spends, or Bitcoin transactions sent with insufficient fees? In
+this case our service would provide a warning that the transaction was
+unlikely to confirm.
+
+> (iii) what if the transaction took a day to confirm. (The exchange
+> rate can change in the time between the customer /sending/ the funds,
+> and the funds actually /confirming /and being recorded at the DRP's
+> rate for that time. Ie, DRP notices a payment on the merchants
+> address. The market rate now sees this as $47.39, even though it was
+> originally sent for 50$ by the payer)
+In the case of our service the rate is locked at the moment of the
+unconfirmed transaction, so not an issue.
+
+> My main issue is that each of these problems would go away if
+> merchants just had an internet connection, which seems a must to use
+> bitcoin.
+>
+It's not so much an issue with not having internet, it's more the issue
+of not being properly trained on how to use the apps/internet. And even
+with training the staff are easily going to forget if they don't see a
+Bitcoin customer for several weeks at a time.
+
+This is based on a lot of first hand experience and feedback from
+Bitcoin customers and merchants...based on other stories I hear from
+people trying to pay with Bitcoin at physical locations I don't think
+this issue is isolated to Thailand only.
+
+