From: Amara Graps (amara@amara.com)
Date: Thu May 23 2002 - 10:15:12 MDT
_Messages: The Communication Skills Book_ by Matthew McKay, Martha Davis,
and Patrick Fanning, 1983, New Harbinger Publications. How to communicate
effectively, for example showing a difference between aggressive
communication (such as sarcasm) and assertive communication.
-- also:
_How to Argue and Win Every Time_ by Gerry Spence. I like very much
Spence's perspective on stories.
Amara
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