On 3 Aug 2001, at 15:05, Miriam English wrote:
> At 01:18 AM 03/08/2001 +0000, Christian Weisgerber wrote:
> >Eugene Leitl <Eugene.Leitl@lrz.uni-muenchen.de> wrote:
> >
> > > Kock did a study in which he compared twenty groups performing complex
> > > tasks--ten groups interacting by face-to-face, and the other ten via
> > > e-mail. The study indicates that the amount of time cognitive effort
> > > (measured as "time") required to convey a certain number of ideas via
> > > email is between 5 and 15 times than required to convey the same ideas in a
> > > face-to-face conversation.
> >
> >It depends on the task. It's not that infrequent that I see people
> >agree to take a face-to-face discussion to e-mail. The thought of
> >orating a diff is absurd.
I hate to sound stupid, but what's a diff?
> >
> >As usual, choose the right tool for the right task.
>
I couldn't agree more.
> Very true.
>
> There are definitely situations where I prefer to carry on discussions by
> email. For example discussing with a client what changes they want in a
> program or a virtual world that I am working on for them -- I always try to
> encourage that it take place via email as my memory for face-to-face verbal
> communication is terrible. Email gives me a list of points to refer to later.
>
I often prefer email with my clients. When a client wants to tell me amounts
(I do bookkeeping and income tax preparation), I ask them to please send
me email. I don't want to transpose the figures that I hear on the phone.
I find that the majority of clients are more concise and think more carefully
about their answers when it isn't a face-to-face situation. ;)
Ciao,
Linda
~~~~~~~~~~
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QuickBooks® consulting or let me do your bookkeeping
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