For example, I just followed a link to a web-site for a film magazine; only
to reach a page saying 'Sorry, but your browser doesn't meet our requirements,
click here to download Internet Explorer'.
Now I don't want Internet Explorer, I don't care what *their* requirements
are. They are the ones who are supposed to be selling *me* something, but
they block me out of their site so that they can include some dumb Java
animated graphics. Do they have a clue?
Another example: a couple of days ago I was searching the Web for a place
to buy a copy of Adobe Premiere; according to the Adobe site, a $750 product.
I went to a site that I've bought from before, to check out their prices. I
clicked on the button, but it didn't work because they've replaced their old
CGI scripts with Javascript, and I have all that cack disabled because of
the security holes.
They lost a $750 order by trying to force their customers to do what the
company want them to do, rather than catering to all of us.
Another example: the numerous web sites where people have decided that
HTML text is too low-tech and use images for all their buttons (or worse,
all their content!) with no ALT tags. I don't even have image download
enabled because it's too damn slow on many sites... again, I go elsewhere
to a site that's not so pretty but chooses to help me.
No wonder Internet commerce is not the cash cow people expected...
Mark