From: Harvey Newstrom (mail@HarveyNewstrom.com)
Date: Thu Jul 18 2002 - 11:50:31 MDT
On Thursday, July 18, 2002, at 06:14 am, Alfio Puglisi wrote:
> On Thu, 18 Jul 2002, Amara Graps wrote:
>
>> What about deleting the change-counting part and giving/showing a
>> handful of coins to the cashier for her/him to extract the proper
>> amount?
>> Here is a situation I've seen many dozens of times in the past months
>> in
>> different countries with the new euro currency. It's a level of
>> trust I
>> have not seen before and I don't think that this situation happens only
>> in the person's local neighborhood shop.
>
> I've seen it all the time, before and after euro. In my city there are a
> lot of tourists, and most of them are not familiar with Euros now, and
> lire before. They just fill they hands with coins and let the cashier
> pick
> up the right ones, accepting back any change without counting. Happens
> at
> little shops and supermarkets too, and sometimes with big notes
> (10-20-50
> euro) as well.
> I never saw a cashier taking advantage of it.
They would never take advantage of it while you were there to see it.
But seriously, I hesitate to call this "trust". These people are
obviously doing this because they are incapable of counting out the new
Euros. How many people used to hand their wallet to the cashier to
count out the right amount of money sight unseen before the Euro was
implemented? The sad fact is, this isn't trust. This is helplessness.
These people are unable to control what is going on, so they just give
up and let other people make all the decisions for them. I am all for
"trust", but am against this form of helplessness. They are not the
same concept at all.
-- Harvey Newstrom, CISSP <www.HarveyNewstrom.com> Principal Security Consultant <www.Newstaff.com>
This archive was generated by hypermail 2.1.5 : Sat Nov 02 2002 - 09:15:32 MST