From: Michael M. Butler (butler@comp-lib.org)
Date: Fri Aug 31 2001 - 15:30:55 MDT
Given some of the recent wrangling about appropriateness and boundary-checking,
this from Dori Smith (context is at http://www.ibizinterviews.com/doris2.htm ):
>>
[Q.:] As a List Mom, what challenges do you face in managing a mailing list?
[A.:] One of the issues I've seen come up on a number of different communities lately
is that of how to handle off-topic posts. My experience is that one-third of the
people on the list love them. It helps them to associate posts with personalities
and turns answering questions on a list into helping out friends. Another third of
people on lists hate off-topic posts with a passion. They're trying to get a task
done and the chatting going on drives them up the wall.
As a list mom, it's hard to find a happy medium when an equal number of people
on a list feel so strongly both for and against an issue.
<<
-- "Ladies and gentlemen, IT'S A CAR WASH!" -- Hedwig
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